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Terms of Service

Effective date: August 24, 2026  ·  Contact: support@clozely.app

These Terms of Service (“Terms”) are an agreement between you and Clozely LLC (“Clozely,” “we,” “us”) governing your use of the Clozely desktop application, the clozely.app website, and the services available through them (together, the “Service”).

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Clozely is a desktop application for creating cloze-style flashcards from documents and web pages, with optional AI-assisted card drafting, and exporting those cards to third-party review software (such as Anki via the AnkiConnect add-on). The desktop application is additionally governed by the Clozely End User License Agreement; if these Terms and the EULA conflict regarding the installed software, the EULA controls for the software and these Terms control for the online services.

2. Eligibility and accounts

  • You must be at least 16 years old to use the Service.
  • You sign in with a supported identity provider (e.g., Google or Apple) or a verified email link. You are responsible for activity on your account and for keeping your sign-in method secure.
  • One account per person. Creating multiple accounts to evade quotas, free AI allowances, or enforcement is prohibited.

3. Plans, monthly limits, and packs

  • The desktop application is free to use and requires no subscription. Clozely AI features are a separate paid plan, or may be bought as one-time top-up packs (card packs and lecture packs). Each new account also receives a one-time free Clozely AI allowance (currently 50 AI-drafted cards and one lecture study doc), which does not renew.
  • Your monthly Clozely AI limit is allocated per billing period and is shared across all Clozely AI features. It does not carry over between periods. Top-up packs are one-time purchases that do not expire. Published figures are approximations, not guarantees, because how much a given document costs depends on the document; current figures are on our usage page.
  • Some flows — area-select snips and phone scanning — draw only from your monthly Clozely AI limit and cannot be funded by packs.
  • Feature availability, card allowances, and AI generation quotas for each plan are described at the point of purchase and may be enforced server-side.
  • We may change plan features or pricing prospectively. Price changes to an existing subscription take effect at your next renewal, with notice.

If a Clozely AI plan lapses, AI drafting stops. The free features of the desktop application, including creating, editing, and exporting your cards, remain available.

4. Legacy one-time purchases

The desktop application was previously sold as a one-time purchase. One-time purchases made before 2026-08-15 retain a perpetual license to the v1.x line, including updates within that line, for as long as we distribute it. Future major versions may be separate products; we may offer existing owners loyalty pricing. One-time purchases do not include subscription-only services (such as AI plans) unless stated at purchase. One-time purchases are no longer offered.

5. Billing and refunds

Purchases are processed by our merchant of record, Stripe, which is the seller of record for the transaction and handles payment processing and sales tax/VAT; transactions appear on statements and receipts as sold through Link, Stripe’s checkout service. To request a refund, email us at support@clozely.app from — or mentioning — the email address you used at checkout. You can also view orders, cancel subscriptions, and update payment methods at link.com. Subscriptions renew automatically until cancelled; cancellation stops future renewals and your plan remains active through the end of the paid period.

6. Your content

  • Your documents and cards are yours. You retain all rights to the documents you open in Clozely and the flashcards you create.
  • Documents you study are processed on your device. When you use AI features, the text you select (or the document excerpt needed to fulfill your request) is transmitted to our servers and to our AI infrastructure providers to generate cards, and handled per our Privacy Policy.
  • You grant us a limited license to process your content solely to operate the Service (e.g., generating cards you requested, storing your session data, improving generation quality from feedback you explicitly submit).
  • You are responsible for ensuring you have the right to use the materials you open in Clozely. The Service is a study tool; it does not grant you any rights in third-party content.

7. AI features

  1. AI generation is available on qualifying plans, subject to quotas.
  2. AI-generated cards are drafts. They may be incomplete, outdated, or wrong. You are responsible for reviewing every card before relying on it.
  3. No professional advice. Clozely is a study aid. AI output is not medical, legal, or other professional advice, and must not be used for diagnosis or treatment decisions.
  4. You may not use AI features to generate content that is unlawful or that violates third-party rights, or attempt to extract our prompts, models, or other confidential system behavior.

8. Acceptable use

You may not:

  • circumvent, disable, or interfere with quotas, licensing, security, or anti-abuse measures;
  • share account credentials or resell access to the Service;
  • access the Service by automated means except through the application’s intended functionality;
  • probe, scan, or test the vulnerability of our systems except through our published security contact (security@clozely.app);
  • use the Service to infringe copyright or other rights, including mass reproduction or redistribution of third-party copyrighted materials.

9. Beta features

Features identified as beta, preview, or experimental are provided as-is, may change or be withdrawn at any time, and may be subject to separate terms that we present to you before you use them.

10. Suspension and termination

You may stop using the Service and delete your account at any time (see the Privacy Policy for deletion mechanics). We may suspend or terminate access for breach of these Terms, abuse, fraud, or legal necessity. Where practicable we will notify you and, for paid plans terminated without cause attributable to you, provide a pro-rata remedy through the merchant of record. Sections 6, 7, 11, 12, 13, and 14 survive termination.

11. Intellectual property

The Service — including the application, its design, algorithms, and branding — is owned by Clozely LLC and protected by copyright, trademark, and other laws. Except for the limited rights granted in these Terms and the EULA, no rights are transferred to you.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE OR COMPLETE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Clozely LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, USE, OR GOODWILL. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR (B) FIFTY US DOLLARS ($50).

14. Governing law and disputes

These Terms are governed by the laws of the State of South Carolina, United States, without regard to conflict-of-law principles. Disputes shall be resolved in the state or federal courts located in South Carolina, and you consent to their jurisdiction. Either party may bring qualifying claims in small-claims court.

15. Changes to these Terms

We may update these Terms. For material changes we will give notice (e.g., email or in-app) at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. The current version will always be available at clozely.app/terms.

16. Miscellaneous

If any provision is unenforceable, the remainder stays in effect. These Terms, the EULA, and the Privacy Policy are the entire agreement between you and us about the Service. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

Clozely LLC, a South Carolina limited liability company
Mailing address: 8735 Dunwoody Place # 7020, Atlanta, GA 30350
support@clozely.app · security@clozely.app